Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information You Provide

When you fill out a contact form, request an estimate, or send us an email, you may provide your name, phone number, email address, street address, and a description of your project. We use this information only to respond to your inquiry and to provide the services you requested.

Automatically Collected Information

When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and to understand how visitors use our site. You can instruct your browser to refuse cookies, but some parts of the site may not function correctly if you do. We do not use cookies to track your activity across other websites.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule on-site estimates and service appointments
• Send you information about your project or follow-up communications
• Improve our website and understand how visitors use it
• Comply with legal obligations if required

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Analytics

We may use third-party analytics services such as Vercel Analytics to understand how visitors interact with our website. These services collect information about your use of our site in an aggregated, anonymized form. They do not collect your name, email address, or other personally identifying information unless you provide it through a form.

4. Third-Party Services

Our website may include third-party tools such as embedded forms and maps. These services are governed by their own privacy policies. By using our site, you may interact with these services subject to their terms.

We are not responsible for the privacy practices of third-party websites linked from our site. We encourage you to read the privacy policies of any site you visit.

5. Data Retention

We retain personal information submitted through contact forms for as long as necessary to fulfill your request and to maintain business records. If you would like us to delete your information, please contact us using the email address below and we will respond within a reasonable time.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA). These rights may include:

• The right to know what personal information we have collected about you
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right not to be discriminated against for exercising your rights

To exercise any of these rights, please contact us at sales@alisoviejotreeservice.com.

7. Data Security

We take reasonable measures to protect the information submitted through our website from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: